We may not be able to solve all of life’s problems, but we can certainly make a plan.

Eme Swaggthorne, MA, ATR-P Counselor & Art Therapist

  • Being a queer practitioner, I am passionate about healing some of the hurt in the LGBTQ+ community. I believe that community change starts with individuals, so striving to provide LGBTQ+-informed care to the people with whom I work is an essential part of my therapeutic offering. Queer people experience many of the same things that anybody does; however, there are some experiences that are exclusive to the LGBTQ+ community, and it’s important in my work to not only validate said experiences for you but to work with you to make meaning and direction out of them. To this end, my approach stays sex-positive, BDSM/kink-affirming, and open to all of the beautiful ways our community fosters and maintains relationships.

    I also have a background working with individuals who have intellectual and developmental disabilities and find a similar passion in therapeutically meeting with and advocating for individuals with IDDs. Our society has created many unnecessary barriers for individuals with IDDs to have full and equal participation and accessibility in many ways, and the therapy I provide aims to help the individual work with or through these barriers. Regardless of if the person I am working with does or does not have an IDD, I adapt my therapeutic approach to best fit their needs and wants and give them agency to utilize our time together in ways from which they think they would most benefit.

  • Because no one approach works with every individual, I work from a present-focused and strengths-based framework and adapt my process to best fit who is sitting in front of me. I borrow techniques and perspectives from person-centered and Adlerian theories which help to produce a holistic understanding in me of your background, your present being, and goals for the future. I believe that our therapeutic relationship is an important part of our work together, so holding a safe space for you to explore and expound upon your thoughts, feelings, and experiences is of my utmost priority.

    I hold a provisional license to practice art therapy, and often encourage those with whom I work to utilize artmaking in their therapeutic journey. Every person has the power to create, and with that creation can come healing. Artmaking is not a requisite of our work together–if that’s not your thing, I am happy to use my other skills to provide you a more traditional therapeutic experience. If you are open or eager to draw, paint, sculpt, or create art in (almost) any other way, then artmaking may be a useful, cathartic tool we can use together to reach your therapeutic goals.

  • Like you, I am a full person beyond our therapy sessions. I am an eclectic artist and musician, and enjoy spending my time engaging with the many different facets of the queer community. At home, I find peace in baking, exercising, meditating, spending time with my family, and going on walks with my dog.

  • I bring a sex-positive and inclusive approach to all my sessions, fostering a safe and supportive environment for exploring sexual health and wellness. Under the supervision of Stephanie Franzoni, LCPC, CST, I work with a range of sexual health concerns, including libido differences, consensual non-monogamy (CNM), kink/BDSM, and erectile challenges. Whatever your concerns may be, I’m committed to collaborating with you to identify your goals and develop a tailored plan to help you achieve them.

Crystal Bernard, MA, LPC, NCC, BC-TMH

  • I support a wide range of mental health concerns, with particular expertise in working with the BIPOC community, addressing women’s issues, navigating religious trauma, and incorporating spirituality when it aligns with a client’s values. As a bi-racial mental health professional, I bring a nuanced understanding of the complexities of racism and ethnic discrimination to my work. My goal is to provide an inclusive, affirming space where clients of all backgrounds and identities feel genuinely seen, heard, and valued.

  • I am committed to guiding clients on their journey of self-discovery, personal growth, and healing. My work is rooted in creating a safe, nurturing space where clients can explore their challenges, build resilience, and embrace a sense of wholeness. I believe in every individual’s innate capacity for growth and transformation. By fostering a strong therapeutic alliance, I emphasize the importance of vulnerability and self-awareness, collaborating with clients to navigate life’s complexities and uncover deeper understanding and insight.

  • Outside of my work, I find joy and balance as a proud Fur Mama to my pup, Macy. I’m passionate about reading, journaling, exploring nature, and savoring meaningful moments with friends and family. I strive to embrace a holistic approach to well-being, infusing intentionality and care into every aspect of my personal and professional life.

  • Under the supervision of Stephanie Franzoni, LCPC, CST, I am deepening my expertise to better support clients in navigating sexual dysfunction, kink, and desire discrepancies.

Stephanie Franzoni, LCPC CST Founder & Owner

  • I specialize in working with a wide range of mental health challenges, with a particular focus on helping individuals navigate their relationship with substances and address sexual and relational difficulties. My approach is non-judgmental and centered on harm reduction and self-remediation. Together, we will create a personalized plan to reduce substance use and alleviate any feelings of shame related to past or current coping mechanisms.

    As an AASECT Certified Sex Therapist, I address various sexual and relational concerns, including sexual dysfunction, BDSM/Kink, and consensual non-monogamy. My work is centered on fostering self-awareness, promoting sexual agency, and exploring personal sexual values.

    In sex therapy, I often utilize cognitive-behavioral interventions, which examine how thoughts and behaviors influence emotions and overall well-being. My goal is to provide a safe space for exploration and growth, empowering you to reclaim your sense of self and well-being.

  • My approach is goal-oriented and solution-focused, emphasizing that meaningful change occurs both within and outside of the therapeutic setting. I work collaboratively with my clients to develop practical inter-session tasks that help maintain progress between appointments. My integrative style draws from various therapeutic techniques, including relational therapy, narrative therapy, cognitive-behavioral therapy, SMART Goals, and mindfulness-based practices.

    In our sessions, you'll have a space to explore and process your unique experiences. I will meet you where you are, honoring your perspective and values. My goal is to support your mental health while empowering you to take active steps toward your personal growth and well-being.

  • I am clinically licensed in Illinois and Wisconsin. I am available for virtual appointments in both states. However, I am only available in person in Illinois.

    Illinois license number: 180.014775

    Wisconsin license number: NO. 10251 - 125

  • As an AASECT Certified Sex Therapist, I am uniquely qualified to work with issues relating to sexuality and relationships. I have completed over 150 continuing education hours related to sexuality.

  • The therapeutic alliance is one of the determining factors for a successful therapeutic relationship. Therefore, I encourage you to view me as an imperfect human like yourself. Outside of the therapy room, I enjoy camping, hiking, and reading. I have three large dogs, two Chow Chows and one adorable mutt. When I am not spending time in nature or reading, I enjoy cooking, doing yoga, and spending time with my family and friends.

Zac Franzoni, Co-Founder & Practice Manager

  • Stephanie and Zac Franzoni established Snow Lake Counseling in 2021, a testament to their unwavering commitment to making a positive impact on their community.

    Zac's dedication to serving the community shines through his multifaceted self-development journey. He is a highly acclaimed Chicago artist, a talented chef, and a successful entrepreneur.

    Furthermore, Zac's pursuit of a Master's degree in counseling psychology is a testament to his continuous growth and commitment to helping others.

  • In my freetime I enjoy camping, hiking, painting, and fishing. Basically anything outdoors makes me happy.